Frequently Asked Questions
What’s Included and Excluded in Every Tour?
The inclusions and exclusions vary by tour. Each tour has its specific set of inclusions and exclusions. Please refer to the individual tour page to see what is specifically included in that tour.
Can I Choose Other Accommodation Than What's Specified?
Yes, if you have a special preference, let us know, and we will offer alternatives from our vast network of company-owned and partner accommodations. Booking with us allows you to enjoy discounted rates as we have special agreements with our partners.
Will My Mobile/Cellular Phone Work During the Tour?
Yes, though signal strength may vary in different areas.
Is Tipping Required?
Tipping is not required but is recommended. The amount varies by country, but you should tip according to what you feel is appropriate.
What About My Special Diet and Food Preferences?
We cater to all diets, including vegan, vegetarian, and gluten-free options, among others. Please inform us in advance about your dietary preferences.
What Are the Road Conditions Like?
Most safari parks have bumpy but manageable roads, with some roads being paved. Generally, guests do not view this as a problem.
